FAQ

How Long Does Delivery Take?

Delivery takes between 7– 10 business days.

Do you ship all countries?

Yes, we ship worldwide!

What should I do if I receive an incorrect or faulty item?

We're sorry to hear that you've received an incorrect or faulty item. We will sort out the issue for you as soon as possible, please drop us a message with the following info:

- Your name
- Your order number
- Picture of the fault / incorrect item

Is It Safe To Order Online?

You can rest assured that shopping with Trends It Now is safe. We use the most up to date security systems and encryption software to ensure your personal details such as name, address and bank details are kept safe and secure.

What Is Your Return Policy?

    • Items must be returned within 14 days of receipt.
    • Items must be undamaged
    • Items must have all tags attached and be in original packaging
    • Item’s must be returned to our returns centre:-
    • Send us an email at hello@trendsitnow.com for details of our returns centre.

We don't accept exchanges or cancellations but please contact us if you have any problems with your order.

Conditions of return:

- Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- All products must be returned unworn and in the same packaging when they arrived.
- Buyers must provide a tracking number once the item has been returned as we cannot refund/exchange lost returns.

How long will my refund take?


Once we received and verified your returned item(s), we will issue refund immediately and please bear with us because the refund normally will take 5-7 days for your bank to process into your account.